THE ORIGINAL SINCE 2011

About Us

Sherpa is an independently owned company in Charleston, South Carolina.  Sherpa provides technology carrying cases for those in need of mobility.  The designers of the Sherpa both needed a way to carry the iPad for their profession and enjoying outside lowcountry activities such as fishing off the Pitt Street Bridge.  The Sherpa was born. 

Sherpas are known as expert guides on Himalayan Mountain expeditions. The name Sherpa was chosen because this product, like the Sherpas, will protect and assist you on whatever mountain you must climb, whether it be professional or recreational.

The Sherpa was developed as a way to carry the iPad/iPad 2 while working or playing without having to pick it up and put it down.  The “horizontal” carrying system alleviates this cumbersome task while protecting your investment.  

Sherpa Carry

1440 Ben Sawyer Blvd
Ste 1101 #195
Mt Pleasant, SC 29464
United States
843-564-3125

jay@sherpacarry.com

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the Sherpa Carry website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number
(etc.)

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. 

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email jay@sherpacarry.com to request a refund.

Mail your returned item to:

Kontane Logistics - Attn: Sherpa
4401 Arco Lane
Suite C
North Charleston, SC 29418
United States

843-564-3125

3. Include in your package a signed letter stating the reason for your return.

Shipping Policy/Delivery Policy

Please be assured that your items will ship out within two days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.